State the requested arrangement clearly and treat packaging, availability and delivery terms as items to confirm for the specific order.
Start with the quantity and unit
Give the expected purchase quantity and the unit you are using. If you are planning a trial purchase followed by a larger order, describe those as separate requirements. Avoid assuming that the same packaging or commercial terms will apply to both.
Describe the packaging you need
Share any preferred pack size, packaging format and labelling requirements. If a requirement is mandatory, say so. Custom packaging, private labelling and sample arrangements should be raised as specific questions; none is implied by a product catalogue entry.
Make the destination and timing clear
Provide the destination and your requested date. Identify any shipping or trade terms you want discussed and explain what that date refers to, such as dispatch or arrival. Availability, transport arrangements and the final commitment need confirmation for the proposed order.
Your enquiry checklist
- Expected quantity and unit
- Trial and follow-on quantities, if relevant
- Preferred pack size and mandatory packaging requirements
- Destination and requested shipping terms
- Requested date and whether it means dispatch or arrival
This checklist does not state an available pack size, minimum order, sample policy, delivery service or guaranteed lead time.
